What to Expect

Image of puppy. In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. 

Your pet's annual vet check-up will include a wellness exam, with a thorough investigation of your pet's head, body and tail, and all his assorted cavities. Because even the most cooperative pet may not readily go-along with a tooth and gum brushing, an annual cleaning by your veterinarian maybe in order. Like you, your pet can lose his teeth due to decay and neglect. It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain results of your pet's medical tests. Also, if you need to change vets, it's good to have this journal to provide a complete medical history.

Choose a veterinarian who is calm, compassionate and willing to explain all the procedures your pet undergoes. Try to find a vet with whom both you and your pet feel comfortable. Try to have it convenient, choose a clinic with qualified staff and facilities to undertake surgery and perform procedures requiring anesthesia, such as teeth cleaning. Because of the general risks inherent to anesthesia, especially for very old, very young or very ill pets, your veterinarian will likely suggest a few exams and general diagnostic work-up before your pet is anesthetized. 

The Dr.'s may refer you to a specialist, veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and emergency care, if your pet must undergo a procedure that requires more precise knowledge and experience.

Your visit with Paws & Co:

  • If you are new to our clinic, there will be a new client registration form you will need to fill out on yourself and your pet(s).
  • Due to a huge rash of new clients booking appointments and not showing up for the appointment without calling and cancelling, we do now take an initial deposit of $40 for the first appointment.  That $40 deposit does towards the cost of services at that appointment unless you do not show up without calling and cancelling by the day before, then it will be forfeited as a "No Show Fee".  If you wish to rebook, a new deposit will be required.
  • For our existing clients, we value our relationship but no shows are not fair to us or the long list of others waiting to get in with their pets so there is a $40 no show fee if you miss an appointment without calling and cancelling by the day before.  This fee will have to be paid before the staff can book a new appointment.  We do everything we can to avoid this... sending a text when you book the appointment, a reminder email a day or two before as well as another text the the evening before or the morning of the appointment.  So please, if you still miss your appointment and have to pay the no show fee, do not take it out on the staff, they did their part!  
  • When you arrive for your appointment:
    • Please call us when you have arrived and if there is a room available, we will have you come right in, if not, we will have you wait in your car and we will either call or text you when we have your room ready.
    • Masks are completely optional.  

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